THE PLUG / NEW BUFFALO, MI
Privacy Policy
Last updated: November 10, 2026
This policy explains what information The Plug collects, how we use it, and the choices you have. We keep it short and in plain English. If anything is unclear, contact us using the details at the bottom.
Who we are
The Plug is a licensed cannabis retailer at 19015 US-12, New Buffalo, MI 49117. "We," "us" and "our" mean The Plug. This policy covers visittheplug.com, our online menu, our text and email messages, and our store.
This website
Our website collects very little:
- Age confirmation. When you confirm you are 21 or older, your browser saves a small note on your own device so you are not asked again. It is not sent to us.
- Basic visit logs. Our web host, Cloudflare, automatically records technical details such as your IP address, browser type and the pages requested. This is used to deliver the site and protect it from abuse.
- No advertising or tracking cookies. We do not use analytics, advertising pixels or tracking cookies on this website.
Links to other sites, such as Google Maps, are covered by those sites' own policies.
Online ordering
Our online menu and ordering, at visittheplug.com/stores/, is provided by our technology partner Dutchie. When you place an order, we and Dutchie collect the information needed to fill it, such as your name, phone number, email address, date of birth, order details and pickup preferences. Dutchie handles this information under its own privacy policy.
In our store
Michigan law requires us to check a valid government ID for every purchase and to keep records of cannabis sales. To do this, we may scan or record details from your ID and keep a record of what you buy. Our point-of-sale system is also provided by Dutchie.
Text messages and emails
If you sign up for our texts or emails, we use your phone number or email address to send you deals, updates and order messages. These messages are sent through Dutchie.
- You only receive marketing texts if you opt in. Message frequency varies. Message and data rates may apply.
- Reply STOP to any text to opt out, or HELP for help. Every marketing email has an unsubscribe link.
- We do not sell, rent or share your phone number or text opt-in information with third parties for their own marketing.
How we use your information
- To fill and pick up orders, and to contact you about them
- To verify that you are 21 or older
- To meet Michigan cannabis laws and regulator requirements
- To send messages you have signed up for
- To run, secure and improve our website, store and services
Who we share it with
We do not sell your personal information. We share it only:
- with service providers that help us run the business, such as Dutchie (ordering, point of sale and messaging), Cloudflare (website hosting) and Microsoft (business email), who may use it only to provide their services to us;
- with government and regulatory agencies when the law requires it, such as Michigan's cannabis regulators;
- if needed to protect our rights, customers or staff, or as part of a sale or transfer of the business.
How long we keep it
We keep information as long as needed for the purposes above and for as long as Michigan law requires us to keep sales records.
Your choices
- Opt out of texts by replying STOP, and out of emails with the unsubscribe link.
- Ask us what personal information we hold about you, or ask us to correct or delete it. Some records we must keep by law.
Age requirement
Our website, products and services are only for adults 21 and older. We do not knowingly collect information from anyone under 21.
Security
We take reasonable steps to protect your information. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact us
The Plug
19015 US-12
New Buffalo, MI 49117
Phone: (269) 444-7584
Email: info@visittheplug.com